Journey administration firms (TMCs) assist vacationers and managers higher arrange their time. Nice TMCs present expense monitoring, bank card integration, and automation capabilities to assist companies lower your expenses and energy.
On this article, we’re evaluating Egencia and TravelBank by contemplating their benefits and drawbacks. We all know how necessary it’s to search out the proper journey administration resolution for your enterprise wants, so we’ll additionally throw one other contender into the combo to provide you a recent various for company journey administration.
Discover the proper TMC for you and see how your worries—and vacationers—can fly away in a click on or two.
TravelBank is a worldwide company expense and enterprise journey administration firm that gives an end-to-end company journey resolution. One in every of their sturdy factors is their cell resolution—no shock contemplating they developed it first, realizing that almost all customers are on the transfer these days.
They’re primarily targeted on small and medium-sized firms and provide a free trial and subscription-based pricing. You may select from a wide range of plans that embrace solely journey options, solely bills options, or the all-in-one resolution.
TravelBank’s noteworthy options embrace:
- All-in-one platform for journey and expense administration system
- Consumer-friendly platform with easy interface
- Helps hundreds of company and private playing cards for fee
What TravelBank customers say:
TravelBank’s customers report that the all-in-one possibility is a good way to ease their enterprise journey wants. Moreover, most consumer critiques appear to be fairly pleased with its cell model and options.
“I like the flexibility to e book journey inside and do bills on the similar time, very handy.” – Kajol B., review from Capterra.
Nevertheless, not all critiques sing its praises. The first drawback customers report with TravelBank is that buyer help does not answer promptly and that the software program may be complicated at instances. Moreover, some additionally point out the shortage of real-time alerts.
“Typically the expense report vs particular person prices will get complicated.” – Niara P., review from Capterra.
“After an preliminary affirmation electronic mail letting me know I submitted a report there is a lack of communication.” – Jordan M., review from Capterra.
TravelBank is an all-in-one platform for journey administration—it does the job no doubt. Nevertheless, when it doesn’t meet expectations there isn’t the proper help to reply your questions. This could be a dealbreaker for a lot of.
Egencia is a company journey administration firm that was initially Expedia Group’s journey administration resolution. Nevertheless, it was not too long ago acquired by American Specific World Enterprise Journey (AMEX).
It positions itself as an answer to assist companies handle threat, guarantee traveler well-being, and maximize ROI in enterprise journey. Moreover, it helps six languages and is utilized in 60 international locations.
Egencia’s noteworthy options embrace:
- VAT restoration and reimbursement
- Responsibility of care and threat administration
- Stock primarily based on Expedia’s well-known manufacturers
What Egencia customers say:
Egencia’s customers discover it fits most of their wants, and so they spotlight the benefit of on-line reserving by the journey platform’s reserving software.
“It consolidates all the flights accessible into one view that I can filter down into particular necessities I’ve (time/day/price/ect).” – review from Capterra.
Some customers report having points with the software program and that the shopper help workforce does not get back to them when the software glitches. Moreover, their cell app appears to be lacking necessary performance choices. When touring, this could imply an enormous headache.
“The one factor that I believe might be improved upon is the cell app. It does lack among the options and management that you simply get with the desktop website.” – review from Capterra.
“The one constant factor about Egencia is how sluggish it’s. It continually crashes or tells me it is run into an error. Searches can take without end to finish, with no assure that they’re going to succeed. One time it took me actually over two hours to only e book a lodge for a last-minute work journey.” – G. keenan S., review from Capterra.
Egencia gives ease of use and a few necessary options with regards to journey and threat administration. Sadly, its platform leaves customers feeling annoyed.
TravelBank and Egencia provide some crucial options, and so they can resolve a wide range of your journey administration wants. Nevertheless, we all know enterprise journey administration could be a daunting process, and as promised, we need to current you with a 3rd contender that’s effectively price your consideration. Check out TravelPerk, and the place it could actually take your small business.
TravelPerk is a top-rated, all-in-one journey administration resolution. It is designed to offer freedom to enterprise vacationers and higher management to firms and their journey managers.
TravelPerk is trusted by among the greatest firms, together with Uber, Revolut, Grammarly, and different large names. One in every of its important benefits is its 7-star buyer help accessible 24/7 that ensures a response in 15-seconds or much less—exactly what you want when touring and run right into a highway bump.
TravelPerk additionally provides flexible travel solutions via FlexiPerk—a characteristic good for present uncertainty and past. FlexiPerk permits customers to get no less than 80% of their fare refunded when canceling as much as 2-hours earlier than departure.
TravelPerk additionally provides a streamlined approval course of that makes the entire workflow simpler and sooner. Because of its integration with standard expense administration instruments like Yokoy, Divvy, Circula, and Expensify, it additionally makes journey spending and general expense administration a breeze.
The TMC’s concierge providers, real-time alerts and notifications, and easy-to-navigate cell app make it really feel as when you’ve got a complete journey company in your pocket—with out the hefty price ticket.
A few of TravelPerk’s important options embrace:
Nonetheless not satisfied? Check out what TravelPerk customers need to say in regards to the platform.
What TravelPerk customers say:
TravelPerk customers praise how easy it is to use and how great its support team is. Journey is unpredictable, flights get canceled or delayed; there’s turbulence that’s typically past anybody’s management. Nevertheless, that’s to not say it could actually’t be dealt with at a speedy tempo, and that’s precisely the place TravelPerk’s buyer help workforce excel. They’re on-hand to reply your touring workers in 15 seconds or much less!
Plus, the onboarding expertise is straightforward. Customers like that it provides a free trial and the actual fact it has no subscription charges. As a substitute, it gives a pay-as-you-travel service that helps firms save money and time.
“It’s nice to have every thing concerning enterprise journeys in a single single software. Subsequent, to that, in case issues need to be clarified, the help is all the time quick and useful.” – Niclas R., review from Capterra.
“Product could be very intuitive for vacationers to e book journey that’s inside the firms’ funds and journey applications. The approval circulate is very simple and centralized billing is tremendous straightforward. The concierge service is nice.” – Fraser H., review from SoftwareAdvice.
Wrapping up and taking off
When evaluating these three journey administration firms, we are able to see that though Egencia and TravelBank work, TravelPerk gives an all-around smoother journey reserving expertise.
TravelPerk provides higher perks—it’s user-friendly, it has the world’s most intensive journey stock, and it provides top-rated 24/7 buyer help. This makes TravelPerk the best choice for straightforward, secure, and pleasing enterprise journey.
Sign up today and prepare for take-off—enterprise journey is seamless with TravelPerk.